Privacy Policy
Last Updated: 20-02-2025
• Compliant with Indian data protection laws
We, at Winkr, respect your privacy and are committed towards protecting and safeguarding it.
*Note: Only the English version of this Privacy Policy is legally binding. Translations are provided for convenience only.
Introduction
We understand that legal documents can be overwhelming, so we’ve tried to keep this Privacy Policy as simple as possible while providing the necessary information. By using Winkr, you agree to the terms outlined in this policy. Your privacy is very important to us, and we are committed to protecting it.
This policy explains how we collect, use, and protect your data. You are advised to carefully read this Privacy Policy before using the Platform or providing Us with Your personal Information.
Information We Collect
We collect only the data required to provide and improve our services. This includes:
- •Account Information: Data provided during account creation, including name, email ,username, age, gender, interests, and bio.
- •Data received from third-party authentication services when you sign up or log in (e.g., Google)
- •Usage Data: IP address, device information, and platform activity
- •Analytics Data: General insights about how users interact with the platform, including engagement and activity trends, to help us improve features and overall experience.
We do not collect any sensitive information directly.
How We Use Your Information
Your data is used to provide, improve, and secure our services. Specifically, we use it for:
Data Sharing
We do not sell, rent, or trade your personal data. However, we may share it with trusted third-party service providers to operate our platform, including:
We may also disclose your data if required by law or to protect our rights and safety.
Children’s Privacy
Winkr is not intended for users under the age of 18. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such data, we will delete it immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@winkr.live.
Data Retention & Security
Retention: Chat and stream logs are not stored beyond the duration of the session, except for flagged content due to policy violations.
In cases where a user is banned or reported, we may retain chat logs and related data for a limited period to investigate and enforce our community guidelines. This data is anonymized and deleted after the investigation is complete.
Security: We implement industry-standard measures to protect user data, including encryption and secure server storage.
Ban and Compliance Data
To maintain a safe and respectful environment, we may track and retain relevant details when a user is restricted due to Community guidelines violations, including:
- •Usage data (e.g., IP address, device attributes)
- •Contextual records linked to reported incidents (if applicable)
- •Details of the violation and moderation actions taken
This data is retained for a limited period to prevent repeat violations and ensure platform safety. Once the necessary review period expires, all associated records are permanently erased.
User Rights & Choices
You have the following rights regarding your personal data:
- •Access: Request a copy of the data we hold about you.
- •Correction: Update or correct inaccurate data.
- •Deletion: Request deletion of your data, subject to legal obligations.
- •Objection: Object to certain uses of your data.
To exercise these rights, contact us at privacy@winkr.live.
Cookies
Winkr uses cookies and similar technologies to enhance your experience. These include:
- •Authentication cookies to keep you logged in.
- •Our Platform uses cookies to distinguish You from other users of Our Platform and store certain data that is used by Us for maintenance of the Platform and its features as well as research and development. This helps Us to provide You with a good user experience when You browse our Platform and also allows Us to improve the Platform.
You can manage cookies through your browser settings. However, disabling cookies may affect your experience on the platform.
Third-Party Links and Services
Winkr may contain links to third-party websites or integrate third-party services (e.g., Instagram, Twitter, etc). These third parties have their own privacy policies, and we are not responsible for their practices.
We encourage you to review the privacy policies of any third-party services you interact with.
Data Breach Notification
In the event of a data breach, we will take immediate steps to mitigate the impact and notify affected users within 72 hours of becoming aware of the breach. Notifications will include:
- •The nature of the breach.
- •The types of data affected.
- •Steps we are taking to address the breach.
- •Measures users can take to protect themselves.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
We aim to respond within 24-48 hours.
Policy Updates
We may update this policy periodically. Significant changes will be notified via email or in-app alerts. Continued use of Winkr after updates constitutes acceptance of the revised policy.
We encourage you to review it regularly.
Last updated: 20th Feb 2025